Smart Tuition provides great value to both schools and parents. For schools, Smart significantly reduces the administrative work involved in collecting tuition. This reduction in workload frees up busy staff to address other priorities and allows school leaders to focus on educating children. Many schools reached out to Smart in response to parent requests for modern payment methods, including online payments, payments by phone and a secure way to allow families to schedule one-time and recurring payments from both bank accounts and credit cards. More than one-third of all phone calls come in to Smart’s Customer Service team after 6 p.m. local time for the family calling. Those are hours that school staffs are rarely available or, if they are available, it is at great personal sacrifice. Schools and parents appreciate that Smart’s always-available Customer Service eliminates the phone tag game as busy parents and administrators attempt to connect with one another. For schools that collect fees outside of tuition, Smart’s ability to centrally bill these and collect them concentrates the handling of funds in one, secure, auditable place. And by improving tuition collection, Smart helps keep tuition costs lower by reducing uncollected amounts.
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